PRIVACY POLICY

Last Updated: September 22, 2026

Monogram Styling LLC, doing business as Monogramme (“Monogramme,” “we,” “us,” or “our”), respects the privacy of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect personal information in connection with our website, communications, and services.

This Privacy Policy applies to information collected through our website, during client onboarding, through communications with us, and in connection with services provided by Monogramme.

1. INFORMATION WE COLLECT

Depending on how you interact with Monogramme and the services you request, we may collect the following categories of information:

Contact and Identity Information

This may include:

• Name

• Email address

• Telephone number

• Mailing, billing, or shipping address

• Employer or company information, when relevant

• Information concerning another person for whom you have asked us to provide services

Client Profile and Styling Information

To provide highly personalized services, we may collect information such as:

• Clothing and footwear sizes

• Body measurements and fit information

• Style and brand preferences

• Wardrobe inventory

• Purchase and transaction history

• Product preferences

• Wish lists and acquisition interests

• Lifestyle information relevant to our services

• Travel needs and destinations

• Important dates or events you provide to us

• Gift recipient information

• Relevant household information

• Photographs and images

• Notes, requests, preferences, and other information provided in connection with our services

Transaction and Payment Information

We may collect information concerning:

• Services purchased

• Merchandise acquired on your behalf

• Invoices and payments

• Returns, exchanges, and credits

• Transaction and purchase history

• Shipping and delivery information

Payment information may be processed by third-party payment processors. Monogramme does not necessarily receive or retain complete payment-card information when payments are processed by such providers.

Communications

We may retain communications you have with us, including email, text messages, forms, requests, approvals, purchasing instructions, and other correspondence.

Website and Technical Information

Our website is hosted by Squarespace. When you visit our website, Squarespace and other services used in connection with the website may automatically collect information such as:

• IP address

• Browser and device information

• Pages viewed

• Referring pages

• Date and time of visits

• Website interactions

• Cookies and similar technologies

The specific information collected may depend on the website features and services in use at the time of your visit.

2. HOW WE USE INFORMATION

We may use personal information to:

• Provide, personalize, and improve our services

• Maintain client profiles and preferences

• Perform wardrobe and closet assessments

• Source clothing, footwear, accessories, jewelry, watches, home goods, travel arrangements, gifts, and other products or services

• Identify products, services, events, or opportunities that may be relevant to a particular client

• Monitor relevant product availability, sizing, pricing, sales, releases, and other purchasing opportunities

• Prepare wardrobe presentations, recommendations, and lookbooks

• Place and manage orders

• Arrange alterations, shipping, delivery, returns, and exchanges

• Communicate with clients

• Provide personalized recommendations and clienteling

• Process payments and reconcile client accounts

• Maintain records of services, purchases, approvals, and transactions

• Coordinate with vendors and service providers

• Provide customer support

• Operate and improve our website and business

• Analyze client and transaction information to improve recommendations and service

• Protect against fraud, misuse, or security incidents

• Comply with legal, tax, accounting, and regulatory obligations

• Establish, exercise, or defend legal rights

• Perform other functions reasonably necessary to provide requested services

3. PERSONALIZATION AND CLIENT RECORDS

Personalization is fundamental to Monogramme's services.

We may maintain information concerning a client's measurements, sizing, wardrobe, purchases, preferences, brands, prior projects, lifestyle requirements, important dates, interests, and other information relevant to providing future services.

We may analyze information from prior engagements to improve future recommendations, anticipate client needs, identify potentially relevant products and services, recognize replenishment or replacement opportunities, identify availability or pricing changes, and provide continuity of service.

For example, information concerning a client's prior purchases, sizes, preferred brands, wardrobe needs, or expressed interests may be used to identify new merchandise, available sizes, sales, replacement items, seasonal wardrobe needs, gifts, or other opportunities that we believe may be relevant to that client.

These processes may be performed manually, through software and automation, or with the assistance of artificial intelligence.

4. ARTIFICIAL INTELLIGENCE AND AUTOMATION

Monogramme uses and may continue to adopt artificial intelligence, machine learning, automation, and other technology tools as part of its business and client services.

We may use commercially available or privately operated artificial intelligence models and services from multiple providers. The particular providers and technologies we use may change over time as technology develops.

These tools may assist us with activities including:

• Shopping and product research

• Product discovery and comparison

• Sourcing

• Analysis of product availability and pricing

• Analysis of purchase history

• Client relationship management

• Identification of client needs and opportunities

• Wardrobe analysis and organization

• Styling and outfit recommendations

• Visual concepting

• Virtual styling and visualization

• Lookbook preparation

• Data organization and processing

• Communications drafting

• Personalized client outreach

• Administrative functions

• Internal research and analysis

Information processed using these tools may include information reasonably relevant to the task, such as measurements, sizing, preferences, brands, purchase history, wardrobe information, lifestyle information, travel requirements, photographs, communications, product information, and other client-related information.

Because Monogramme may use multiple AI and technology providers, personal information may be processed by third-party technology providers in accordance with their respective terms, privacy practices, security practices, and data-processing arrangements.

We seek to exercise reasonable judgment in selecting technology and limiting unnecessary disclosure of personal information. Where reasonably practicable, we may minimize, anonymize, pseudonymize, or otherwise limit information submitted to third-party systems.

We do not treat AI-generated recommendations, images, analyses, or other outputs as infallible. Such tools assist Monogramme's services and professional judgment.

Where AI-generated images, virtual styling, or similar technologies use a person's photograph or likeness, those materials are used to provide client services and do not constitute authorization for public use of that person's likeness.

A client may contact us to request that generative AI not be used with that client's or a Service Recipient's identifiable likeness. Such a request may affect the availability, timing, cost, or manner in which certain services are provided.

5. HOW WE SHARE INFORMATION

We do not sell personal information to third parties for their independent marketing purposes.

We may disclose or provide information to third parties when reasonably necessary to operate our business or provide services, including:

• Retailers

• Designers and brands

• Tailors and alteration providers

• Jewelers and watch dealers

• Travel and hospitality providers

• Shipping companies and couriers

• Payment processors

• Accounting and financial service providers

• Website and hosting providers, including Squarespace

• Client relationship management providers

• Cloud storage and data-processing providers

• Artificial intelligence, machine learning, and automation providers

• Communications providers

• Contractors and professional service providers

• Other vendors involved in fulfilling a client's request

For example, fulfilling a client request may require us to provide a client's or recipient's name, shipping address, telephone number, measurements, size, preferences, or other relevant information to a vendor or service provider.

We seek to disclose information reasonably appropriate for the applicable purpose.

We may also disclose information when required by law, legal process, regulatory requirements, or where reasonably necessary to protect the rights, property, security, or interests of Monogramme, our clients, or others.

6. SERVICE RECIPIENTS

A client may engage Monogramme to provide services for another person.

In those circumstances, we may receive information about the Service Recipient from the client, including measurements, sizing information, preferences, photographs, contact information, or other information necessary to provide the requested services.

Where appropriate, we may request consent or information directly from the Service Recipient.

Clients providing information about another person are responsible for ensuring they are authorized to provide that information to us.

7. PHOTOGRAPHS AND LIKENESS

Photographs and other images may be collected when necessary or useful for styling, fit assessment, wardrobe management, virtual visualization, lookbooks, or other client services.

Providing photographs for private client services does not, by itself, authorize Monogramme to publicly identify or depict the individual.

Monogramme will not use a client's or Service Recipient's identifiable likeness for public advertising, marketing, social media, or promotional purposes without separate permission.

We may use non-identifying aspects of our work for portfolio, editorial, or marketing purposes where the material does not reasonably identify the client or Service Recipient.

8. PAYMENT INFORMATION

Payments may be processed through third-party payment providers, including Stripe or other providers used by Monogramme from time to time.

Payment processors collect and process payment information according to their own terms and privacy policies.

Monogramme may retain transaction information such as the amount paid, date, service purchased, payment status, transaction identifier, and other information necessary for accounting, client service, and recordkeeping.

9. COOKIES AND WEBSITE TECHNOLOGIES

Our website is hosted by Squarespace.

Squarespace and services incorporated into our website may use cookies and similar technologies necessary to operate the website and for purposes such as security, functionality, performance, analytics, and understanding website usage.

Third-party services incorporated into the website may also use cookies or similar technologies subject to their own privacy practices.

You may be able to control or delete cookies through your browser or through privacy controls presented on our website. Restricting certain technologies may affect website functionality.

10. PERSONALIZED COMMUNICATIONS AND CLIENTELING

If you provide us with contact information, we may use it to communicate with you concerning our relationship and services.

Communications may include:

• Appointments and service updates

• Transactions and orders

• Product recommendations

• New merchandise relevant to your preferences

• Product availability or restocks

• Relevant sales or purchasing opportunities

• Wardrobe or seasonal recommendations

• Travel-related recommendations

• Gifts and important occasions

• Events

• Monogramme services and opportunities

These communications may be selected or prepared using information from your client profile, purchase history, preferences, prior communications, or previous services.

We currently manage much of this outreach personally and through scheduled communications. We may increasingly use artificial intelligence and automated systems to identify appropriate reasons or times to contact clients, select potentially relevant recommendations, prepare communications, or facilitate delivery.

The use of technology to assist with a communication does not change your ability to opt out of marketing communications where applicable.

Where required by law, marketing communications will provide an appropriate means to opt out.

You may ask us to stop sending non-transactional marketing communications at any time. This will not prevent us from sending communications reasonably necessary to provide services, administer transactions, respond to your requests, or maintain an active client engagement.

11. DATA RETENTION

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing ongoing client services, maintaining client and transaction histories, satisfying accounting or legal requirements, resolving disputes, and protecting legitimate business interests.

Because Monogramme provides continuing personal-shopping and advisory services, client profile information and purchase history may be retained to provide continuity across future engagements and improve future recommendations.

Information that is no longer reasonably necessary may be deleted, anonymized, or archived, subject to applicable legal, accounting, contractual, and operational requirements.

12. DATA SECURITY

We use reasonable administrative, technical, and organizational measures intended to protect personal information against unauthorized access, disclosure, alteration, or loss.

No method of electronic transmission, processing, or storage can be guaranteed to be completely secure. Accordingly, we cannot guarantee absolute security.

13. THIRD-PARTY SERVICES

Our website and services rely on third-party websites, platforms, applications, technology providers, and other services.

Those third parties may process information under their own terms, privacy policies, and data-processing practices. Monogramme does not control or guarantee the security, availability, privacy practices, or continued operation of independent third-party services.

14. CHILDREN'S PRIVACY

Our website and services are not directed to children under 13, and we do not knowingly solicit personal information directly from children under 13 through our website.

Information relating to a minor may occasionally be provided by a parent or legal guardian in connection with legitimate styling, purchasing, gifting, or other client services.

15. YOUR PRIVACY REQUESTS

You may contact us to request that we:

• Provide information about personal information we maintain about you

• Correct inaccurate information

• Update your preferences

• Delete certain information

• Restrict certain uses of your information

• Stop sending non-transactional marketing communications

We will evaluate requests in accordance with applicable law and our legitimate legal, accounting, contractual, security, and business recordkeeping obligations.

We may need to verify your identity before fulfilling certain requests.

16. STATE AND OTHER PRIVACY RIGHTS

Depending on where you reside, applicable law may provide additional rights concerning your personal information.

Where such laws apply to Monogramme and to your information, we will process qualifying requests in accordance with applicable requirements.

We will not unlawfully discriminate against an individual for exercising an applicable privacy right.

17. BUSINESS TRANSFERS

If Monogramme is involved in a merger, acquisition, financing, reorganization, sale of assets, or similar business transaction, personal information may be transferred as part of that transaction, subject to applicable law.

18. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy periodically to reflect changes in our services, technologies, service providers, business practices, or legal requirements.

The current version will be posted on our website with its applicable “Last Updated” date.

19. CONTACT US

Questions, concerns, or requests regarding this Privacy Policy or Monogramme's handling of personal information may be directed to:

Monogram Styling LLC d/b/a Monogramme

Joshua Davis
joshua@monogramstyling.com
+1 404 939 4349